Shipping & Delivery Policy

This Shipping & Delivery Policy applies to all products, services, and digital purchases made through:

• pehlamudda.com
• ebook.pehlamudda.com

1. Nature of Products

Pehla Mudda primarily offers digital products including ebooks, downloadable educational resources, self-growth materials, and guidance-based digital content.

All products available through our ebook store are digitally delivered soft-copy products only.

No physical, printed, or hard-copy items are sold or shipped through our platforms.

2. Digital Delivery

Upon successful payment confirmation, purchased digital products are generally delivered electronically through one or more of the following methods:

• Direct download access
• Email delivery
• Secure downloadable links
• User account access (where applicable)

Delivery timelines may vary depending on payment confirmation, server response, internet connectivity, or technical processing delays.

3. No Physical Shipping

Since our products are digital in nature:

• No courier service is used.
• No shipping charges apply unless specifically mentioned.
• No physical parcel, package, or hard-copy delivery is provided.
• Shipping tracking IDs are not applicable for digital products.

4. User Responsibility

Users are responsible for ensuring:

• Correct email address and contact details are provided during purchase.
• Their device supports PDF or compatible digital-reading formats.
• A stable internet connection is available for downloading content.
• Purchased files are downloaded and stored safely after delivery.

5. Delivery Delays

While most digital deliveries are completed promptly, delays may occasionally occur due to:

• Payment gateway verification delays
• Technical maintenance
• Email delivery issues
• Internet/server interruptions
• Third-party service downtime

Pehla Mudda shall not be held liable for delays caused by external technical systems beyond reasonable control.

6. Failed Delivery Support

If you do not receive your purchased digital product within a reasonable timeframe after successful payment, you may contact our support team with your order details for assistance.

Verification may be required before reprocessing delivery access.

7. Consultation Services

Consultation services booked through Pehla Mudda are non-shippable services delivered digitally through communication-based methods such as text-based guidance or telephonic interaction.

Session timing, availability, and communication details may be shared separately after booking confirmation.

8. Policy Updates

Pehla Mudda reserves the right to update, modify, or revise this Shipping & Delivery Policy at any time without prior notice.

Updated versions will be published on our websites with the revised effective date.

9. Contact Information

For delivery-related support or assistance, you may contact: